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Use Case 6 · Citizens as sensor (Joint EU/JP cross-border use case)


By inviting citizens to act as “human sensors” and send local governments information about their immediate environment, this creates a kind of city-wide crowdsourcing. Unlike more administrative methods of citizen feedback, citizens are awarded the power to directly engage in the improvement of their surroundings.

M-Sec Solutions

  • Through innovative smartphone apps, the citizen will be a “sensor” of the city, sending data and information to the IoT platform.
  • This will allow citizens to report and send information to their local authority about incidents related to infrastructure, parks, traffic and other issues.
  • The local governments of Fujisawa and Santander will use the open innovation ecosystems to interact with the citizens and co-create new services and applications to these issues.
  • Many smart cities are working on open innovation ecosystems such as Living Labs or Minarepo. A more social approach would be to let people know of an available resource, such as parking spaces. A sharing economy approach would allow owners of parking places to offer their spots (suppliers) to interested car drivers (consumers) allowing payments via digital currencies. Solutions such as this will be investigated and co-innovated with citizens.

Existing Infrastructure

The existing infrastructures of the smart cities, such as Santander’s IoT infrastructure and Fujisawa’s “human sensor” system, will be drawn upon.


Cross collaborations will be created between citizens, project partners and stakeholders in both Japan and Europe.

Date 21/09/2018
Category use case 6, use-cases

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