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Use Case 2 · Home Monitoring Security System for Ageing People (Santander, Spain)

Overall description

Worldline proposes Senior Care for Use Case 2, an IoT platform that allows tele-assistance companies to digitalize their current services by using an innovative and secure platform to monitor the well-being of ageing network tele-assistance users, guaranteeing security and integrity of all the activity data collected from the home sensors deployed in an end to end approach thanks to the M-Sec components developed for the purpose.

Based on the data collected  from sensors such as bed occupancy sensor, door/window opening sensor, movement sensor,.. and by having previous configuration of certain rules to detect emergency situations or unusual users’ behavior, tele-assistance companies can act and provide immediate response  in case of alerts and/or emergency.

Challenges it addresses

The rapid increase in the population in recent years, caused by the increase in life expectancy due to medical, social and economic advances, the lack of close family ties, the result of living alone, together with the increase in the demand for social services and the risks generated by the Covid-19 crisis, make it necessary to rethink innovative well-being solutions and services, as well as find complementary or alternative models to the current ones. In order to guarantee the safety and tranquility of people who may be at risk due to factors of age, frailty, loneliness or dependency, Worldline proposes Senior Care.

Another current challenge faced in today’s IoT Applications has to do with the security and integrity of the data collected, the main problem for its applicability and scalability. In the case of a solution like Senior Care, the sensors deployed continuously collect personal information that a malicious actor can use to track down and commit malicious actions. However, thanks to M-Sec, it is possible to go beyond GDPR compliance by adding additional security mechanisms that prevent external attacks that can lead to erroneous actions by tele-assistance companies.

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The M-Sec approach

Thanks to M-Sec, the collection and transfer of data is carried out in an interoperable and scalable way thanks to the use of protocols through which data can be received from different sensors and from different manufacturers. Including an access control mechanism that allows only authorized people to read raw data or interact with IoT devices.

Regarding the storage layer, the consortium uses blockchain technology. Blockchain is a chain of blocks (decentralized database) where all data is linked, encrypted and distributed, allowing transactions to be carried out safely without the need for intermediaries. All the information registered in the blockchain cannot be erased or modified. Thanks to the immutability feature, it is possible to transform the audit process into a fast and efficient procedure. Suppose we want to add a layer of security to the traditional encrypted data storage system that takes place offchain (outside the blockchain). In this scenario, M-Sec allows generating a hash that is simply an alphanumeric code generated from a text string and automatically saving it as an on-chain transaction (in the blockchain itself), allowing you to verify at any time if the data has been modified since any attempt to manipulate the data would change the resulting hash.

In addition and at the application level, M-Sec mechanisms to comply with low development effort with the rights of data subjects which includes  functionalities mainly for the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, among others.

Finally, anonymised data (mainly raw activity data from sensors), is transferred to the M-Sec marketplace where stakeholders who may be interested on getting home activity data can buy the data using M-Sec Tokens, which is a cryptocurrency in the form of a smart contract running in on blockchain. The deployed smart contracts communicate with each other to verify the sufficient funds of the buyer and complete the purchase by transferring funds from the balance of the buyer to the one of the data owner.

Pilot implementation

The pilot targets a total number of five participants from Atenzia user’s network (tele-assistance company piloting the solution with more than 25 years providing prevention and care services to the elderly). A Home Sensor Kit was distributed to each participant including a gateway, bed occupancy sensor, movement sensor, door/window open sensor and a smart plug. Pilot initiated last September 2020 and will finalize in August/September 2021.  During these months, Worldline with the Support of Santander Municipality and Atenzia, has been evaluating  functional and non-functional requirements implemented frame in order to validate the secure infrastructure provided by M-Sec.

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Main results and next steps

The main results from the pilot conducted are listed below:

Atenzia, as the teleassistance company piloting UC2, is quite satisfied with the ease of use and the Look and Feel of the solution provided, as well as the ease of installation of the home sensors at the user’s home. They are satisfied in the way Senior Care has helped them to solve their problems, feeling safe using Senior Care as their current system. They are satisfied with the reliability of the information provided by the Senior Care system, as well as how this system and the M-Sec Project can help to reduce the breach about current security concerns in terms of data protection and increase user trust.

Regarding pilot end participants, they  reported feeling safer with the new sensors installed in their home while one of them reported feeling the same degree of security with and without the new sensors. In terms of Privacy, all of them agreed that none of them have felt their intimacy invaded at any time. Furthermore, sensors installation have not caused them inconvenience at any time.

How can I join?

Contact Vanessa Clemente Nunez: vanessa.clementenunez@worldline.com



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Date 24/09/2018
Category use-cases

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