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Use Case 2 · Home monitoring & Wellbeing Tele-assistance for active and independent ageing people (Santander)

The rapid increase in the elderly population in recent years led by medical, social and economic advancements has become one of the most significant social transformations of the twenty-first century, and therefore, a worldwide concern and challenge for many countries. According to data from World Population Prospects: the 2017 Revision, the number of older persons is expected to more than double by 2050 and to more than triple by 2100, rising from 962 million globally in 2017 to 2.1 billion in 2050 and 3.1 billion in 2100. Globally, the population aged 60 or over is growing faster than all younger age groups (Nations, 2017). Despite this, the widespread isolation and lack of social relationships resulting from living alone and the lack of close family ties felt among this population is relatively ignored, and should be considered as an important risk. Mental and physical decline can result from lack of activity, leading to poor cognitive performance and the increased risk of dementia, depression and poor diet.

Against this backdrop of a globally neglected aging population, we are seeing the exponential growth of IoT. By 2020, it is expected that the number of devices will exceed 30 billion, the equivalent to 4 per person. The technological transformation being driven by this dynamic industry can have a huge impact on the wellbeing industry. This use case therefore seeks to improve the quality of life for the elderly population using an entrusted, secure M-Sec platform to gather sensible data through fully integrated IoT devices. The current market offers an endless array of standalone services that only cover part of an individual’s needs, often resulting in multiple solutions and spreading sensitive data across several devices, accounts, and cloud services, presenting a data protection risk. This solution streamlines all data sources into one privacy-protected platform.

Use case 2 has been split into two pilots to reflect two different user profiles and contexts: tele-assistance and social/physical wellbeing.


  • Elderly People (as data producer and data consumer)
  • Relatives (as data consumer to get information about a family member)
  • Caregivers (as data consumer to monitor patient’s status)
  • Social Services/Tele-assistance service providers (as data consumer to monitor and track wellbeing and home user data).
  • Dynamiser (City of Santander) in some tasks within the pilots to promote and encourage participation of elders in the activities of the community

Latest developments:

This use case aims to provide a solution to improve quality of life of elderly population while at the same time ensure through the M-Sec platform a trust environment concerning all the sensible data and privacy protection collected by these devices.

How can I join?

Contact Vanessa Clemente Nunez: vanessa.clementenunez@worldline.com

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